Support Center
We're here to help you get the most out of Shroomi.
Troubleshooting & FAQs
If you use Shroomi in Local Mode without an account, your wellness logs and journals are stored entirely on your device. To back this up, ensure you have standard iOS iCloud device backups enabled. If you create an account (Pro Tier), your data is automatically and securely backed up to our database, allowing seamless multi-device synchronization.
Currently, Shroomi is built for iOS. We are exploring cross-platform support for the future. You can submit a request on our contact form to get notified when we announce the Android beta.
Yes! While the app launches with standard preloaded templates (like the Fadiman Protocol or the Stamets Stack), you can fully customize schedule frequencies, rest intervals, and notification reminders directly in the app's schedule customizer.
Shroomi is engineered with user control in mind. In Local Mode, your data remains fully offline on your own device. For Pro users utilizing cloud sync, we employ Row-Level Security (RLS) on our database to ensure that only your authenticated account can ever read or write your logs. All transmission is fully encrypted via SSL/TLS, and we never collect medical diagnosis history or health cards.